Looking for funny and safe prank call ideas that won’t offend? Discover creative, light-hearted pranks guaranteed to get ...

ISPs say their “excellent customer service” is why users don’t switch providers ISPs tell FCC that mistreated users would switch to one of their many other options.

I work in a retail store, and whenever an item doesn’t scan, the customer jokes that “it must be free!” It’s a tired, old joke that wasn’t even funny on Day 1.

DEAR MISS MANNERS: I have worked retail and customer service jobs for about 20 years.Whenever an item is not scanning, out comes the old joke that if it doesn’t scan, it’s free. I just looked ...

Who has America’s best customer service? Here is a list of the top-ranked companies. The rankings, according to USA TODAY and Plant-A Insights Group, recognize winners across 67 sectors.

Musician Ashley Beauchamp was faced with an unhelpful customer service AI chatbot when he started causing "chaos" and was able to get the bot to amusingly turn against the parcel delivery company.

Customer service and customer experience (often referred to as CX) are two important terms that business owners and brands need to understand in order to thrive in today's competitive marketplace.

Customer service is on the decline in the U.S., and new data shows Americans are sick and tired of it. An expert explains what companies and consumers can do about it.

Return to Customer Service hub If you select one of the first two options, Amazon will put you in contact with a person that you can speak to and have your issue addressed. Option 2: Phone ...