Forbes' World's Most Influential CMOs list recognizes fifty chief marketers from around the world whose approach to driving ...

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Back in Prague, Natasha continues to share the message of Heart & Hospitality in schools, libraries, and conversations. She believes that one story, read by the right person, can change everything. If ...

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

The Game Day Customer Service Team serves our fans, supporters, alumni, the university community, media outlets and each other. The Team presents the first impression of the University of Washington's ...

The 8x8 Analyst Summit 2025 was all about AI, ecosystems, and CX-first thinking.

Consumers have been frustrated by dismissive, unfair, and otherwise unacceptable customer service since the dawn ... a message to the Hertz social media team. It responded immediately and referred ...

Having the same people who manage the customer relationship deliver the training builds trust and continuity. It accelerates ...

Learn more Solidroad, an artificial intelligence startup that promises to solve one of customer service’s most persistent ... to relocate its Ireland-based team to the Bay Area while expanding ...

Celebrate Automotive Service Professionals Month with CRP’s giveaways, shoutouts, and technician appreciation.