Klarna replaced 40% of its staff with AI, touting savings. However, customer dissatisfaction surged because the AI couldn't ...

Employees are expected to use artificial intelligence at Shopify, Box and Duolingo as executives shift toward the future.

The response was swift and furious, with many users criticising Duolingo’s shift and threatening to quit the app. Some argued ...

Just a few weeks ago Klarna's CEO - who literally used an AI doppelganger to deliver an earnings report - admitted to ...

Buy now, pay later provider Klarna took another step toward a U.S. listing last week, reporting progress on its transition ...

HR software company Lattice is rolling out new features for its AI agents to be more proactive, like nudging managers if an ...

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Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive ...

Most people assume it will take years for AI to reshape the job landscape. But tasks that chatbots can do are already ...

Klarna, the AI-powered payments and commerce network, has today been revealed as the headline sponsor of Latitude festival ...

Two tech investors say behind closed doors, CEOs are discussing what they won't admit publicly: AI means smaller teams.

Up to 90% of risk assessments could become automated. Other companies like Klarna, Salesforce, and Duolingo are looking at ...