A strong combination of value offerings, LTOs and new menu items drove sales growth in the U.S. for McDonald’s in Q2, ...

Joe Christina, who joined the company in February, will replace Drew Madsen, who led the brand’s sweeping menu overhaul.

The Byte system of AI technologies is helping power advanced Voice of the Customer tools while improving the drive-thru ...

Jim Sullivan, who was brought on in 2024 as chief development officer, will focus on reversing the brand’s declining ...

The investment was led by Apollo S3, a subsidiary of the private equity firm that sold Qdoba to Butterfly in 2022.

The company also created an executive position for strategy and transformation to help improve the performance of its Outback ...

Consumer cravings aren’t static. They evolve quickly, fueled by social media, shifting economic realities, and new ...

Tech failures are inevitable but operational collapse isn’t. The foodservice brands that succeed are the ones ready for ...

Property sales for some footprints collapsed as fast casual formats grew, leaving landlords with few buyers and costly ...

CEO Rob Lynch said the brand should embrace a more aggressive marketing strategy to set it apart from fast food burger chains ...

The fast casual chain’s digital kitchen display system, now deployed in at least 1,000 restaurants, is increasing comparable ...

The company is laying the foundations to make Starbucks “once again the gold standard in customer service” and is planning to ...