Walk into your favorite coffee shop, and chances are the barista already knows your order. Over time, familiarity turns into trust. Trust turns into influence. Eventually, you stop looking at the menu ...

In 2016, global Healthcare GCCs and firms viewed India as their back office. Today, they’re racing to build innovation centers there. The reason? USD 638 Bn. The Healthcare innovation race has a dark ...

In 2024, a global engineering firm integrated AI-driven learning modules into their R&D teams’ workflows, leading to a 20% reduction in product development cycles. Similarly, a leading GCC in the ...

What happens when AI, data, and experience design collide? In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan sits down with Rajaram Radhakrishnan, CEO & Board Member ...

In the last decade, Enterprises flirted with AI. Today, they’re betting the business on it. As companies across sectors scramble to reinvent themselves with Generative AI and Intelligent Automation, a ...

These Mid-market GCCs aren’t scaled-down replicas of larger centers. They’re fast, focused, and increasingly central to global strategy—taking on transformation mandates, anchoring product roles, and ...

As the U.S. Healthcare industry barrels toward the USD 6 Tn mark, a fundamental transformation is unfolding beneath the surface – one that could determine which Healthcare Providers thrive and which ...

“If you’re only hiring from metros, you’re missing the bigger picture – Tier-II cities and its talent.” That’s the quiet truth echoing across boardrooms – and it’s getting louder. For decades, India’s ...

with Jahnavi Phalkey, Founding Director, Science Gallery Bengaluru; Shanthamani Muddaiah, Visual Artist and Creative Advisor, Zinnov, and Yamini Telkar, Director – Public Spaces Initiative, Zinnov ...

For decades, Global Capability Centers (GCCs) in India have been viewed as operational arms of multinational corporations, focused on cost efficiency and execution. But today, the best GCCs are no ...